Privacy Policy Garage Works

1. Who We Are

Garage Works West Texas, LLC ("Garage Works," "we," "us," or "our") is a garage and shop reset service company based in Lubbock, Texas. We also offer add-on services such as pressure-washing, junk haul-off, and a subscription model. Our website is located at https://www.getgarageworks.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for services.

2. Information We Collect

We collect information you voluntarily provide when you submit a quote request, contact form, or appointment request on our website. This may include:

- Full name

- Phone number

- Email address

- Service address

- Garage size and notes about your project

3. How We Use Your Information

We use the information we collect to:

- Respond to your quote request or inquiry

- Schedule and confirm free estimates and service appointments

- Send SMS appointment confirmations and reminders (if you have opted in)

- Communicate with you about your service

- Improve our website and services
* We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS Communications

By providing your phone number and submitting a request on our website, you consent to receive transactional SMS messages from Garage Works West Texas, LLC. These messages may include appointment confirmations, appointment reminders, and service-related notifications. Message frequency varies based on your service interactions. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Website Analytics

Our website may use cookies or similar tracking technologies to improve your browsing experience. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Data Security

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with applicable legal obligations. You may request deletion of your information at any time by contacting us.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes your acceptance of the updated policy.